Automation is a significant workplace disruptor. The considerable level of displacement caused by AI and automation is an undeniable reality of the coming decade. Moreover, because a large portion of what they are currently doing will be swept over by automation, occupational change will affect 75 million to 375 million people globally.
However, rather than viewing the preceding statistic negatively, one should see it as a sign of rapid development and advancement. What is frequently overlooked is that automation and robotic technologies will rid the workforce of all struggles. They will enable them to shift their focus to more valuable and rewarding tasks. There is currently a significant scope for delegating routine and redundant tasks and elevating creative endeavours.
Jobs should not be considered obsolete as a result of disruptive technologies. Instead, we can say that automation allows us to see traditional roles from an entirely new perspective, which benefits both the employee and the employer. Brenda Harvey, IBM’s general manager, perfectly summarizes this change when she says, “Every role will be changed and augmented – not necessarily replaced, but made better.”
This shift in job roles caused by automation is a leadership challenge that puts business leaders and executives to the test on a crucial front. They must be able to leverage automation for the benefit of the organization. At the same time, they must make this shift so that all employee concerns about job redundancy are dispelled. Automation should be implemented to serve its actual value while also successfully triggering a digital transformation across the organization.
Aligning with the Automation Vision
Every business line can benefit from automation differently. However, you must ensure that all business lines are fully aligned with its vision for this to happen. Consider the case of IBM. The numerous HR customers here benefit from data and insights via an automated hiring process that provides them with suitable candidates to whom they can quickly reach out. It is important to note that the staff are not being replaced, but rather their ability to work better and more intelligently to manage more complex scenarios is being improved.
Automation is also well-established in the manufacturing sector. In this case, automation solutions help with almost everything, from marketing outreach to onboarding vendors, order management, and anomaly detection.
Currently, most businesses allocate a significant budget to IT, and the role of automation in enhancing productivity, efficiency, and security has surprised no one.
The Way to Obtaining Results
Despite growing recognition of the importance of business automation in driving digital transformation, research shows that organizations that have successfully reaped the benefits are in the minority. The ability to project value quickly is the key to the success of any transformation plan for enterprises. In addition, it enables the CIO to progress from a small initial deployment to a more significant transformation goal.
Because of its ability to yield productivity quickly, business automation is an excellent starting point for a transformation strategy. However, automation success is best achieved by leveraging productivity gains and using insights to improve engagement with the technology.
The following are some critical steps for implementing automation:
- First, developing a thorough understanding of the business process.
- determining which ones are suitable for automation
- They are being optimized.
AI-powered business automation solutions provide enterprises with a wealth of insights, allowing them to continue gaining value. As a result, a cycle of consistent optimization is set in motion.
Converting ‘quick wins’ into Long-Term Positive Outcomes
The success or failure of a transformation strategy can be seen in the results that a company can achieve. Automation’s small initial victories, or “quick wins,” have a long-term positive impact on an enterprise. This positive impact can be seen in increased productivity, improved customer service, and increased efficiency. It is valid for all businesses, regardless of industry or size.
Consider the case of Turkcell, a Turkish telecommunications and technology services provider. They had to process and review a large number of documents. However, they were able to dramatically reduce the time it took to perform the function of data extraction from a whopping 2.5 years to just six months by utilizing automation technology, specifically a centralized content manager.
Furthermore, by utilizing automation tools such as facilities management software, businesses have saved millions of dollars in operating expenses while increasing productivity. Several solutions record and map facility data and can even alert the facilities manager to issues in real-time, allowing them to take immediate action and keep things running smoothly.
Taking Control of Your Future
All evidence points to one unavoidable conclusion: leaders who successfully build an automation platform and a cloud ecosystem will be able to navigate an ever-changing environment with ease. Furthermore, predictive technology, an inherent component of AI-enabled automation, provides valuable suggestions even before the actual problem occurs. As a result, many barriers are being removed even before they can form.
Without a dependable technology partner, this transformation is unthinkable. A partner who assists in developing the necessary automation platform will allow enterprises to continue to benefit from automation innovations.